Terms of Use
Last updated: 28 April 2026
These Terms of Use ("Terms") govern your access to and use of the Business Automation Service Pty Ltd ("BAS", "we", "us", "our") website and software products including but not limited to the AP Process Platform. By accessing our website or using our services, you agree to these Terms.

1. Acceptance of Terms
By accessing or using our services, you confirm that you have read, understood, and agree to be bound by these Terms. If you are using our services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
If you do not agree to these Terms, you must not access or use our services.

2. Service Description
BAS provides software-as-a-service products designed to automate accounts payable, financial operations, and related business processes. The AP Process Platform is sold to accounting firms who deploy it to deliver bookkeeping and CFO services to their clients.
We reserve the right to modify, suspend, or discontinue any aspect of our services with reasonable notice.

3. Account Registration and Access
Access to our software products requires a service agreement and account registration. You agree to:
•    Provide accurate, current, and complete information during registration
•    Maintain confidentiality of your account credentials
•    Notify us promptly of any unauthorized access or security breach
•    Take responsibility for all activities under your account
•    Comply with all applicable laws when using our services

4. Acceptable Use
You agree NOT to:
•    Use our services for any illegal, fraudulent, or unauthorized purpose
•    Attempt to gain unauthorized access to our systems or other users' data
•    Interfere with or disrupt service operation, security, or performance
•    Reverse engineer, decompile, or attempt to extract source code
•    Resell, sublicense, or redistribute our services without written permission
•    Submit false, misleading, or unlawful data through our services
•    Use our services to send spam, malicious content, or harmful software
•    Violate the intellectual property rights of BAS or any third party

5. Intellectual Property
All content, software, processes, designs, and materials provided through our services are owned by BAS or our licensors and are protected by Australian and international intellectual property laws.
Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable license to use our services for your internal business purposes.
You retain ownership of your data submitted to our services. By submitting data, you grant us a limited license to process that data as necessary to provide the services.

6. Fees and Payment
Use of our software products requires payment of fees as specified in your service agreement or via Microsoft Marketplace subscription. Fees are due in advance unless otherwise agreed in writing.
Failure to pay fees when due may result in suspension or termination of services. We reserve the right to change pricing with reasonable notice. Existing subscriptions are honoured at agreed rates until renewal.

7. Microsoft Marketplace Transactions
Where you purchase our services through the Microsoft Commercial Marketplace, the following additional terms apply:
•    Microsoft acts as the merchant of record and processes your payment
•    Microsoft's marketplace terms also govern your transaction
•    Subscription lifecycle (provisioning, renewal, cancellation) follows Microsoft's standard process
•    BAS provides the underlying service in accordance with these Terms

8. Service Availability and Support
We endeavour to maintain high service availability but do not guarantee uninterrupted access. Scheduled maintenance, third-party outages, and unforeseen events may temporarily affect availability.
Standard support is provided via email during Australian business hours. Service level commitments, if any, are specified in your service agreement.

9. Disclaimers
Our services are provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties not expressly provided in your service agreement, including warranties of merchantability, fitness for particular purpose, and non-infringement.
Nothing in these Terms excludes consumer guarantees that cannot be excluded under the Australian Consumer Law.

10. Limitation of Liability
To the fullest extent permitted by law, BAS's total liability arising from or related to these Terms or our services is limited to the fees paid by you in the 12 months preceding the claim.
We are not liable for indirect, incidental, consequential, or special damages, including lost profits, data loss, or business interruption.
Nothing in these Terms limits liability for fraud, willful misconduct, death, or personal injury caused by negligence.

11. Indemnification
You agree to indemnify and hold BAS harmless from any claims, damages, or expenses arising from your breach of these Terms, your misuse of our services, or your violation of any third party's rights.

12. Term and Termination
These Terms apply for as long as you access our services. Either party may terminate the service agreement in accordance with its terms.
On termination:
•    Your access to services will be discontinued
•    You may request export of your data within 30 days
•    Sections that by nature should survive termination will continue to apply

13. Governing Law and Disputes
These Terms are governed by the laws of Queensland, Australia. Any disputes arising from these Terms or our services will be subject to the exclusive jurisdiction of the courts of Queensland, Australia.
We encourage you to contact us first to resolve any concerns informally before pursuing formal action.

14. Changes to These Terms
We may update these Terms from time to time. Material changes will be notified via email or prominent notice on our website. Continued use of our services after changes take effect constitutes acceptance of the revised Terms.

15. Contact

Questions about these Terms should be directed to:
Business Automation Service Pty Ltd
•    Email: info@businessautomationservice.com
•    General inquiries: support@businessautomationservice.com